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Stop doing, shake your globe, ponder, dream, start reaching your full potential – live on purpose and do it with a smile!

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8 solid strategies boosting your face value


8 solid strategies boosting your face value pablo-4

Photo Credit: Pablo by Buffer.com

There is a German proverb that goes something like this: “When 2 people do or say the same thing, it does not mean it is really the same”. During a recent business meeting I was once again reminded of how challenging this can be. A customer listened to information conveyed by one of my colleagues who used the same information and even words (verbatim) I had used in previous meetings with them.

Difference was that they intently listened to what my colleague had to say and they believed him. They had not done that when I had conveyed the very same information. I am sure that you have encountered very similar situations. Isn’t that fascinating? No need to get upset. It just is what it is. Sometimes we come across folks who will not value your input as much as others. At the same time cherish the connections you have with people who value your opinion over everyone else’s.

So what are some things you can do to maximize effectiveness and at the same time limit your efforts?

The first step is to realize this is happening to you. Being aware that your efforts do not carry as much weight with your conversation partners is really important. This way you can limit your efforts to an effective minimum without having to expend too much energy.

Then you should scan for people around you that have a much deeper connection with the people whose decision you want to influence. This can often take a lot of effort since sometimes the people you need may outrank you in your organization.

All of the above assumes that your “face value” is in good standing. There are a few things that influence your credibility. Do yourself the favor and boost your credibility to the extent possible.

  • Do what you say, say what you do.
  • Deliver upon your commitments. Manage them very well.
  • Deliver predictable outcome.
  • Always do a little more than is expected of you.
  • Never ever gossip.
  • Listen more than you speak.
  • Pick a specialty or a passion and become an expert at it.
  • Smile – it is the gateway to your soul.

When people tune you out it may be frustrating. It is not the end of the world though. Focus won what you want to achieve and then connect the folks that can connect better than you. Meanwhile focus your attention on boosting your own face value.

Ralf

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How to be one of the cool people we admire: They do not care what other people think about them


How to be one of the cool people we admire: They do not care what other people think about them

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Photo credit: Ralf Weiser, Captain Sig Hansen in Bethlehem PA 2014

Admit it, people who know what they are doing and don’t care what other people think of them are just cool. They typically know what they stand for and have a list of goals that they are busy pursuing – and they are successful doing just that. Being good looking helps, but that is not necessarily a pre-requisite.

Take for instance the crew of the “Northwestern” from the TV reality show “Deadliest Catch”. Sig Hansen, his brother, and Jake (another crew member) were on tour in 2014 and I got the chance to see them in Bethlehem PA. Their antics were instant classics. Sig for instance threw out the water bottles put in front of them by the stage crew. He replaced it with a beer he had brought on stage with him from his room. He did not care that they were not supposed to do that. During the whole evening they acted out exactly like they were on the TV show. Him and the others did not care the least that they had hundreds of guests watching them.

So what makes them so different from us? Well, nothing at all. We all have the same potential as them. The only one difference is that they have not granted power to other people. Yeah, that’s right. That is the small but most important difference. They strongly believe that no one has power over them unless they let go of it to others.

Getting to know this principle is the easy part. How can they be so sure of themselves? That is the tough part. In order to gain self-confidence you have to spend quite a bit of time pondering your purpose. What legacy do you want to be known for? Where are you headed? Whom do you want in your life who can pursue your goals together with you?

That is why we admire other people: they are true to themselves. Good news is that we can all start in a moment’s notice. You’ve got to start though.

Ralf

When you work with customers it is what you do – not who you are


When you work with customers it is what you do – not who you are pablo-3

Photo credit: Pablo by Buffer

Anyone in the working environment who needs to interact with other people will encounter criticism one time or another. This gets more frequent the moment you need to deal with customers.  Letting your feelings respond for you and push back by taking this personal will only end badly for all parties involved. The customer will get more upset and most likely yell more and louder.

Just before you respond to anyone in this situation, take a moment and ponder whether or not what was said criticized what you do. That means your job function, your company, your company’s policy (hope you are not actually muttering this word in front of a customer though), etc. You will find that very few if any call will ever by about only you and how you personally caused an issue because of who you are. If it was about you, then take it as an opportunity and evaluate yourself and if you need to make any changes – make them quickly.

There is of course a limit of how much of a personal attack you should subject yourself to. Fortunately there are options. It is a good practice to ask the other party if you should get off the phone until such time that the conversation gets more professional again. The last resort is to hang up with the customer for the time being and calling back later.

Allowing people to vent and to just listen may be tough, but the rewards are worth it.

Ralf

Do you like a challenge: Can you name 15 people you admire?


Do you like a challenge: Can you name 15 people you admire? Ralf a

In this time where the news are packed with more depressing than uplifting content I invite you for something more inspiring. Name 15 People you admire. They may be living people or figures from history. Think of why you look up to them. If they are living try touching base with them and make sure to let them know how much they mean to you.

Here’s my list:

  • Martin Luther – German cleric, leader of the Reformation
  • Mahatma Gandhi – Indian social activist instrumental in India’s becoming independent from Britain; “Be the change you want to see in the world.”
  • George Washington – American revolutionary war Commander in Chief and first President of the United States of America
  • Abraham Lincoln – Civil War era President of the United States of America
  • Helmut Kohl – Former German Chancellor, he held the key to Germany’s reunification and unified Europe
  • Martin Luther King, Jr. – American cleric, civil rights leader, social activist.
  • Peter Strople – The most connected man in America with a heart of Gold.
  • John O’Leary – The most inspiring man in America
  • Herbert Grönemeyer, German song writer and actor “Das Boot”
  • Muhammad Ali – American Boxer, sometimes down but never out
  • Brendon Burchard – From a second chance in life to a training expert he is helping so many people start a coaching and teaching career
  • Katrin S – My sister. Much like Muhammad Ali she is about as tough as they come when facing challenges life keeps throwing at her
  • My Granddad and Grandma – I know no one who was fairer and more giving than these two folks
  • My mom – No matter how much misery she endured she always mustered a smile and kept helping others
  • My kids – They advocate for themselves and do so much to help serve other people

This is more difficult than you would think at first. Once I got started I could think of more and more people whom I all genuinely admire.

Happy pondering!

Ralf

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