Ralf Weiser's Blog – Shake Up Your Snow Globe! ©

Stop doing, shake your globe, ponder, dream, start reaching your full potential – live on purpose and do it with a smile!

Archive for the tag “self help”

How to deal with really angry and nasty people


How to deal with really angry and nasty people 

Photo credit: Pablo by Buffer

When people get under your skin because they really loathe you and what you do, the best you can do here is to close your eyes, take a deep breath, say a prayer, and whole heartedly forgive them. They hate this even more, and you feel better. Much better.

Traffic, work, neighbors, family, school, and so many other places are rich with angry people. Those can drain you of all your energy and anything you do and even think about, can soon consume your thoughts and feelings. You can do something about this though. “All” it takes is engaging your power of choice: choose love and inclusion instead of hatred. This will free your mind and heart and all but automatically remove the power other people have over you.

Do you feel even ever so slightly brave? One more way to kick things up a notch is to openly approach the people who hate you. Manage to remain friendly, but have the candor of asking them what you can do to make things better. More often than not their anger only resides in their heads because their brains had had a monologue instead of an actual dialog with you.

When that happens their thoughts can spiral out of control. Their negativity is a purely homemade issue and you are only a cheap pawn in this blame game. Since you were never invited to a dialog you do not even know what their grudge may be all about. You could not do anything worse than engaging in a battle of words with them. You can however, engage them in an open fact finding mission in which you are going to try finding out what happened leading up to them getting upset.

Hatred is tiresome and draining. Most of all it is not long term sustainable without causing other issues. This can change overnight if you are willing to make the greatest change of all: Changing yourself. Choose love and forgiveness and the world and people will open up to you. And if they don’t do that love them anyway and move on. No one has power over you unless you permit that. So do not let such negative people rain on your parade.

Ralf

Three good reasons to take a trip


Three good reasons to take a trip Ralf a

When you run on empty, take a trip or take some time off even if you do not feel like doing anything. Sounds counterintuitive but it is true. Nothing is more invigorating and inspiring as taking some time off and taking a road trip. If your company is gracious – and I might add smart – there is vacation time for you to take. Maintaining a manageable work – life balance is tough on a good day due to the many technological advances. And that is exactly why you need to take some time off from time to time. When your batteries run on empty it may just be the time to pack up your stuff and go.

Here a few things that typically happen when you are on the road:

  • Your brain gets a tune up: Different settings equal different thoughts. You leave the rut of doing and being the same. New scenery and people motivate you to abandon thought patterns that your daily routine brought upon you. Getting some solitude time in kicks this effect into even higher gear.
  • Different circles of people enrich your life: Not being around your typical set of folks is a good thing. Getting to know other people is fun and it may connect you with completely different circles of networks.
  • Appreciation for how blessed you / we are: Traveling connects you with our great country and the people that live in all these different places. Let it be cities, landscape, historic sites, national parks, etc – you name it and we have got it!

Take some time off and see our great country and recharge your batteries along the way.

Ralf

How bad customer service is killing the product repair business


How bad customer service is killing the product repair business 

We are supposed to live in customer service heaven. When something breaks on household items, cars, electronics, etc it should not be difficult getting that repaired, right? Well, it appears that this industry’s general direction is more than troublesome in that unwanted, unneeded, and sometimes outright ridiculous staff is being pushed on to customers. Most simply lack technical and subject matter knowledge in order to prevent getting overcharged for needless stuff that is being hawked off as “value added”. The best tactic working for them is instilling fear in the customer that e.g. safety, efficiency, warranty, etc is being negatively affected. Before you know it you may have added 100s of not 1000s of Dollars to your bill.

Here is one of those incidents that happened to me just recently. I went to the local mall (yeah, some are still around) trying to get the battery changed in my watch. The friendly store clerk looked at the watch and then informed me that the battery exchange would set me back by 40 Dollars. Huh? FOURTY Bucks? Three times before I had gone to one of those mall hallway vendors and rarely spent 15 for changing out the battery. “It is 20 for being an expensive Swiss watch, and the other 20 are for making your watch water proof again. We are the only local area store that can offer this service.” I would have walked out after this, but I had a coupon reducing my total to 20 Dollars for the battery change.

The clerk pointed to a special machine – while pointing at it – for achieving waterproof status. I was totally puzzled what the contraption was supposed to do as the back cover of the watch has an o-ring that makes this happen. As long as the part does not sustain any damage no water will enter the watch there. It mystified me what else they could possibly be doing different from what the other mall vendor had done before.

I told her to proceed with the repair; I was willing to risk 20 Dollars and watching the special repair procedure. She took the back cover off and with it the o-ring. The latter was cleaned, greased, and re-installed. Then the watch was put under the glass globe of the special tool and vacuum was applied to it. After a little while she turned around and asserted that the watch will not hold a vacuum and that I should be careful not to put the watch into e.g. a washing machine and “don’t dive with it”. What happened to making the darn thing waterproof and “we are the only company who does this in the county”? It turned out that the special gizmo merely tested the watch, but it did not “make” it anything. In fairness she did not even attempt trying to charge me the extra 20 Dollars for this “service”. I left the store with a new battery in my watch and a giant smile on my face. I had avoided yet another extra charge for something that would not have added any value whatsoever. Grr. How many times do we get charged for nonsense like this? It is really frustrating and also no wonder that people would rather buy new stuff than getting the old stuff repaired.

I like to fix old stuff and if you do too than here are a few thoughts that can help protect you from spending extra money:

  • If the story sounds to crazy to be true, it usually isn’t.
  • Insist getting more info and get it in writing.
  • Insist on getting any old parts back after the repair has been carried out.
  • Do some Internet research and find out what other people may have experienced before.
  • If all else fails, replacing the item with a new one may be the better alternative.

Happy repairing!

Ralf

Avoid one cardinal mistake in life – Do not abdicate your voice and power to others


Avoid one cardinal mistake in life – Do not abdicate your voice and power to others 

There appear to be an ever-growing number of people who think that their opinions and actions do not count. They leave it to others to vote, challenging leaders, managers, politicians, friends, co-workers etc. to do the right thing. “Who am I to say or do something? Nobody ever listens anyway” is something that I hear frequently. This is just plain wrong. Who are you not to live to your full potential? Who are you to willingly admit to yourself and announce it to others that your are almost giving up being a fully empowered human being. This sets you up for living a life set adrift – stuff just happens to you instead of you determining your future.

This topic is not foreign to me. I once thought that way as well. It took me a while to believe in myself enough to feel comfortable challenging others and myself making better choices. Especially during the last year I have faced many a challenges that I thought I could not overcome. I did it anyway and it is this experience that finally allowed me to experience what it means to let my inner light shine and not to be scared of it.

So, here is to you! Believe in yourself and push your boundaries to new limits.

Ralf

 

Here is my favorite writing by Marianne Williamson:

Our Greatest Fear

It is our light not our darkness that most frightens us

Our deepest fear is not that we are inadequate.

Our deepest fear is that we are powerful beyond measure.

It is our light not our darkness that most frightens us.

We ask ourselves, who am I to be brilliant, gorgeous,

talented and fabulous?

Actually, who are you not to be?

You are a child of God.

Your playing small does not serve the world.

There’s nothing enlightened about shrinking so that other

people won’t feel insecure around you.

We were born to make manifest the glory of

God that is within us.

It’s not just in some of us; it’s in everyone.

And as we let our own light shine,

we unconsciously give other people

permission to do the same.

As we are liberated from our own fear,

Our presence automatically liberates others.

— Marianne Williamson

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